Return Policy

We want you to get the most out of your purchase! If you’re not completely satisfied, we encourage you to reach out first - many issues can be resolved with product tuning or setup adjustments.

1. Product Support & Tuning

- If you’re experiencing performance issues or need adjustments, contact us before initiating a return.
- Our team is happy to provide guidance on tuning and optimizing your gear for the best experience.

2. Return Eligibility

- If you’re still unsatisfied, you may return the item as long as it’s in as-new condition and suitable for resale.
- Returns must be initiated within 14 days of delivery.
- Proof of purchase is required.

3. Return Shipping

- Customers are responsible for return shipping costs.
- We recommend using a tracked shipping service to ensure safe delivery.

4. Refund Processing

- Refunds will be issued once we receive the returned item and confirm it is in suitable condition for resale.
- Processing times may vary based on location and payment provider.

5. Consumer Guarantees

- If a product is faulty or damaged, we’ll work with you to arrange a repair, replacement, or refund in accordance with Australian Consumer Law.

6. Jurisdiction & Governing Law

- This policy is governed by Australian law, and any disputes will be handled under Australian jurisdiction.